Privacy Notice

Last Updated: June 26, 2023

This Privacy Notice is designed to help you understand how Aitist Inc. ("we," "us," or "our") collects, uses, and shares your personal information, and to assist you in understanding and exercising your privacy rights.

This Privacy Notice applies to the personal information processed by us, including through our websites and other online or offline offerings. To make this Privacy Notice easier to read, our websites and other offerings are collectively referred to as the "Services."

UPDATES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time at our sole discretion. If we do, we will notify you by posting the updated Privacy Notice on the Services and/or through other communications.

PERSONAL INFORMATION WE COLLECT

The types of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, information we automatically collect when you use our Services, and information from other sources such as third-party services and organizations, as described below.

Personal Information You Provide to Us Directly

We may collect personal information that you provide to us.

Account Information: We may collect personal information in connection with the creation or management of your account, including your name, email address, phone number, and any other information you provide or we collect.
Submissions: We may collect personal information related to any submissions or queries you make to Aitist Inc. We may also collect personal information included in responses or feedback to your submissions or queries.
Purchases: We may collect personal information and details associated with your purchases, including payment information. Any payments made through our Services are processed by third-party payment processors. While we do not directly collect or store payment card information entered through our Services, we may receive information associated with your payment card (such as billing details).
Communications with Us: When you contact us, we may collect personal information such as your name, email address, or phone number.
Surveys: We may invite you to participate in surveys. If you choose to participate, we may collect personal information from you in connection with the survey.
Interactive Features: Through our interactive features (e.g., collaboration features, messaging or chat features, commenting functionalities, forums, blogs, and social media pages), we and others who use our Services may collect personal information that you submit or make available. Please exercise caution when deciding what information to share, as any information provided using public sharing features will be considered public.
Conferences, Trade Shows, and Other Events: We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.
Business Development and Strategic Partnerships: We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
Job Applications: If we post job openings on our Services and you respond to one of these postings, we may collect your personal information, such as your application, CV, cover letter, and any other information you provide.

Personal Information Collected Automatically

We may automatically collect personal information when you use our Services.

Automatic Collection of Personal Information: When you use our Services, we may automatically collect certain information, such as your Internet Protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising identifiers, browser or device information, location information (derived from IP address), and Internet service provider. We may also automatically collect information about your use of our Services, such as the pages you visit before, during, and after using our Services, items you search for via the Services, information about the links you click, types of content you interact with, frequency and duration of your activities, and other information about how you use our Services.
Cookie Policy (and Other Technologies): We and third parties that provide content, advertising, or other functionality on our Services may use cookies, pixel tags, and other technologies ("Technologies") to automatically collect information through your use of our Services.
Cookies: Cookies are small text files that are placed in device browsers to store preferences and enhance user experiences. Pixel Tags/Web Beacons: Pixel tags (also known as web beacons) are pieces of code embedded in our Services that collect information about engagement. For example, pixel tags allow us to record when a user visits a particular web page or clicks on an advertisement. We may also include web beacons in emails to understand message open rates, interactions, and forwarding. Please refer to "Your Privacy Choices and Rights" below to learn about your options regarding these Technologies.
Personal Information Collected from Other Sources We may collect personal information from third-party sources. For example, if you access our Services through a third-party application, we may collect personal information about you that is made available through your privacy settings on that application.
Referrals and Sharing Features: Our Services may provide tools and functionalities that allow you to provide personal information about other individuals through referral or sharing features.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for various business purposes, including providing our Services, administrative purposes, and marketing our products and Services, as described below.

Provide Our Services: We use your personal information to fulfill our contract with you and provide you with our Services, including:

Managing your information and accounts;
Granting access to specific areas, functionalities, and features of our Services;
Responding to customer or technical support requests;
Communicating with you about your account, activities on our Services, and policy updates;
Processing payments and other financial information for purchased products or Services;
Processing job applications submitted through our Services; and
Facilitating event registrations.

Administrative Purposes: We use your personal information for various administrative purposes, such as:

Pursuing our legitimate interests, including direct marketing, research and development (including market research), network and information security, fraud prevention, and network usage analysis; Detecting and preventing security incidents and protecting against malicious, deceptive, fraudulent, or illegal activities; Measuring engagement and interest in our Services; Improving, upgrading, or enhancing our Services; Conducting analytics; Developing new products and services; Creating de-identified and/or aggregated information; Ensuring internal quality control and safety; Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Notice; Debugging to identify and resolve errors with our Services; Conducting audits related to interactions, transactions, and compliance activities; Sharing personal information with third parties as necessary to provide the Services; Enforcing our agreements and policies; and Complying with legal obligations. Marketing: We may use personal information to tailor and provide you with marketing materials. We will provide such materials in compliance with applicable laws.

If you have questions about our marketing practices, you may contact us at any time using the information provided in the "Contact Us" section below.

With Your Consent: In some cases, we may rely on your consent to process your personal information for specific purposes. If we do, we will obtain your consent as required by applicable law.

Other Purposes: We may also use your personal information for other purposes as requested by you or as permitted by applicable law.

HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We disclose your personal information to third parties for various business purposes, including providing our Services, protecting ourselves or others, or in the context of significant business transactions such as mergers, sales, or asset transfers, as described below.

Disclosures to Provide Our Services: We may share your personal information with the following categories of third parties:
Publicly Accessible Information: Certain personal information you make available through our Services may be accessible to the general public. For instance, if you post on a public forum or write a review, your name may be displayed.
Other Third Parties You Share or Interact With: Our Services may allow you to share personal information or interact with other third parties. For example, you may choose to engage with other users of our Services.
Service Providers: We may share your personal information with third-party service providers and vendors. This includes providers and vendors offering AI services, analytics, IT support, hosting, payment processing, customer service, marketing, and related services.

Some examples of service providers we may use include:

Google Analytics: For information about how Google uses your personal information, please refer to Google Analytics' Privacy Policy. To learn how to opt out of Google Analytics' use of your personal information, click here. Third-Party Services You Share or Interact With: Our Services may link to or allow you to interface, share information with, direct us to share information with, access, and/or use third-party websites, applications, services, products, and technologies ("Third-Party Services"). If you choose to engage with Third-Party Services, the information you share will be subject to the terms and privacy policies of those services. We are not responsible for Third-Party Services.
Authorized Users of Aitist Inc. Customers: If you access our Services as an authorized user of an Aitist Inc. customer, that customer may access information associated with your use of the Services, including personal information, usage data, communication contents, and files associated with your account. Your personal information may also be subject to the privacy policy of the Aitist Inc. customer. We are not responsible for Aitist Inc. customers.
Business Partners: We may share your personal information with business partners to provide you with requested products or services. We may also share your personal information with business partners with whom we jointly offer products or services.
Affiliates: We may share your personal information with our corporate affiliates.
Disclosures to Protect Us or Others: We may access, retain, and disclose any information associated with you to external parties if we have a good faith belief that doing so is required or appropriate to:
Comply with law enforcement requests, national security requests, and legal processes, such as court orders or subpoenas; Protect your, our, or others' rights, property, or safety; Enforce our policies or contracts; Collect amounts owed to us; or Assist with the investigation or prosecution of suspected or actual illegal activities.
Disclosure in the Event of Merger, Sale, or Other Asset Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, purchase or sale of assets, transition of service to another provider, or other similar corporate transaction, your personal information may be disclosed, sold, or transferred as part of that transaction.

YOUR PRIVACY CHOICES AND RIGHTS

Your Privacy Choices: The privacy choices available to you regarding your personal information are determined by applicable law and described below.

Email Communications: If you receive unwanted emails from us, you can unsubscribe using the link provided at the bottom of the email to opt out of future communications. However, transaction-related emails regarding requested products or Services will still be sent to you. Please note that certain non-promotional communications about us and our Services cannot be opted out of (e.g., communications regarding our Services or updates to this Privacy Notice).

Text Messages: If you receive unwanted text messages from us, you can opt out of receiving future text messages by following the instructions in the received message or by contacting us using the information provided in the "Contact Us" section below.

"Do Not Track": We do not respond to or honor "Do Not Track" signals or similar mechanisms transmitted by web browsers.

Technologies (Cookies): You can adjust your preferences in your browser or device settings to stop or restrict the placement of Technologies on your device or remove them. However, please note that modifying these preferences may impact the functionality of our Services. Additionally, cookie-based opt-outs are not effective on mobile applications.

Your Privacy Rights:

In accordance with applicable law, you may have the following rights:

Request Access to and Portability of Your Personal Information: This includes obtaining access to or a copy of your personal information and receiving an electronic copy of personal information you provided to us or requesting us to transmit that information to another company in a structured, commonly used, and machine-readable format (also known as the "right to data portability").
Request Correction of Your Personal Information: You may request the correction of inaccurate or incomplete personal information.
Request Deletion of Your Personal Information: You may request the deletion of your personal information.
Request Restriction of or Object to our Processing of Your Personal Information: You may request the restriction of our processing of your personal information or object to certain processing activities.
Withdraw Your Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent. Please note that the withdrawal of your consent will only apply to future processing and will not affect the lawfulness of processing before the withdrawal.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will process such requests in accordance with applicable laws.

INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

We may transfer, process, and store personal information anywhere in the world, including in the United States or other countries, which may have different data protection laws than those in your jurisdiction.

If we transfer personal information originating from the European Economic Area, Switzerland, or the United Kingdom to a country that does not provide an adequate level of protection under applicable data protection laws, we may rely on appropriate safeguards, such as the EU Standard Contractual Clauses, to support the transfer.

For more information about the safeguards we use for international transfers of personal information, please contact us using the information provided in the "Contact Us" section below.

RETENTION OF PERSONAL INFORMATION

We retain the personal information we collect as described in this Privacy Notice for as long as you use our Services or as necessary to fulfill the purposes for which it was collected, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

The appropriate retention period for personal information is determined by considering factors such as applicable legal requirements, the amount, nature, and sensitivity of the personal information, specific risk factors, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.

CHILDREN'S INFORMATION

Our Services are not directed to children under the age of 13 (or other age as required by local law outside the United States), and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has provided personal information to us without your consent, you may contact us using the information provided in the "Contact Us" section below. If we become aware that we have collected personal information from a child in violation of applicable law, we will delete such information, unless we have a legal obligation to retain it, and terminate the child's account, if applicable.

THIRD-PARTY WEBSITES/APPLICATIONS

Our Services may contain links to other websites/applications, and other websites/applications may reference or link to our Services. These third-party services are not under our control. We encourage you to review the privacy policies of each website or application you interact with. We do not endorse, screen, or approve and are not responsible for the privacy practices or content of such third-party services. Your use of third-party services is at your own risk.

Aitist Inc. is the controller of the personal information processed under this Privacy Notice.

If you have any questions about our privacy practices or this Privacy Notice, or if you wish to exercise your rights as described in this Privacy Notice, please contact us at: Email: support@aitist.ai

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